• Pros Superb voice quality. High-resolution LCD. Integrates Wi-Fi and GPS radios. Plenty of bundled software. • Cons Poor battery life. Lacks enough horsepower for Windows Mobile 6.1 Professional.

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Finicky touch screen. Flimsy stylus. • Bottom Line Palm finally brings its Windows Mobile–based Treo line up to spec, but its poor battery life and obstinate touch screen are letdowns. Palm's struggles have become legendary in recent years. As the company buys time to work on its elusive OS revamp, Palm is busy repackaging earlier technology to remain solvent. The new Treo 800w for Sprint is different, however. It's a significant and overdue revamp of that other, bastardized Windows Mobile Treo, the, with its bulky external antenna.

No antenna here, but the 800w adds a Wi-Fi radio, a GPS chipset, and Windows Mobile 6.1 Professional OS, which are definitely welcome upgrades. But are they enough? The 2.5-inch display's increased resolution—now 320 by 320 pixels—looks sharp. Though a huge improvement over the 240-by-240-pixel screen that plagued earlier Windows Mobile Treos, it's still not standard size—most Windows Mobile handsets are actually 320-by-240. But the increased resolution makes Web browsing and general navigation more pleasant. It's too early to see whether the nonstandard screen size results in display issues with third-party apps the same way the old screen did. Unfortunately the Treo 800w's touch screen is picky; it often took several pokes to complete a task.

And the included plastic stylus feels cheap. On the plus side, there's a useful hardware switch at the top to switch to silent/vibrate mode, along with a second one for the Wi-Fi radio. In the box, Palm includes a smallish AC adapter—still not as diminutive as the beauties Nokia supplies with its unlocked smartphones—along with a set of wired stereo earbuds.

The AC adapter jack is microUSB. Better than satisfactory at voice calls, the phone sounded clear and punchy in both directions in most instances, both through the handset and when paired with an. Outdoors, a moderate breeze was undetectable to one caller. Reception was good, too; it was sufficiently strong to pull in EV-DO data in a rural area outside of Boston. The speakerphone was also loud enough for outdoor use. A dual-band (850/1,900-MHz) CDMA device with 3G EV-DO Rev A capability, the Treo 800w represents a first for Sprint handsets.

If you're in the right coverage area, it's good for speeds of about 1,000 kilobits per second (Kbps) downstream. That's also a boon when using the handset as a tethered modem for your laptop.

It's also the first Sprint handset to run Windows Mobile 6.1 Professional out of the box. That's good, but Palm didn't equip the device with the necessary horsepower. There's a 333-MHz TI CPU—a slight bump from the 312-MHz processors in earlier Treos—along with 169MB of storage and 99MB of RAM, with 69MB left for user programs.

Those are decent specs, but they're not enough for an OS with such a large footprint, as its relatively poor benchmark test results demonstrate. Simple tasks such as navigating menus and dialing contacts felt sluggish. And inconveniently, Windows Mobile still doesn't quit apps when you close them. In Task Manager, which is buried in the Programs menu and not displayed on the home screen, often I'd be stuck waiting for 15 seconds or so while the OS ended various threads. Error 1723 Installer Package. My test unit also froze once on the default Live Search page in Internet Explorer and stopped responding to the stylus; I had to reset the device. Some early reports discussed the 800w in light of the iPhone 3G's release.